Incommunities Limited (202208132)
The complaint is about the landlord’s handling of repairs to the resident’s plasterwork, flooring and gas pipes.
Decisions
Our decisions are published as part of our commitment to being open and transparent. The decisions are anonymised so residents’ names are not used, but landlords are named. The decisions date from December 2020, and are published 3 months after the final decision date. In some cases, we may decide not to publish a decision if it is not in the resident’s or landlord’s interest or the resident’s anonymity may be compromised. You can read more in our guidance on decisions.
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Jigsaw Homes Tameside (202108371)
The complaint is about the landlord’s response to asbestos being identified at the resident’s property.
Leeds City Council (202111464)
The complaint concerns how the landlord handled the resident’s reports of damp and mould at the property.
London Borough of Croydon (202016200)
The complaint is about the landlord’s handling of repairs to the resident’s property following damage caused by leaks from the property above.
North Northamptonshire Council (202201798)
The complaint is about the landlord’s response to the resident’s request for it to remove a tree in her front garden. The Ombudsman has also considered the landlord’s complaint handling.
Southampton City Council (202000348)
The complaint is about the landlord’s response to: Reports of antisocial behaviour by the resident’s neighbours. The resident’s request to be re-housed.
Aspire Housing Limited (202017563)
The complaint is about the landlord’s handling of: The resident’s reports of noise transference from a neighbouring property. The associated complaint.
Cotman Housing Association Limited (202016991)
The complaint is about the landlord’s handling of the resident’s application to be rehoused.
One Manchester Limited (202205834)
The complaint concerns how the landlord handled the resident’s reports of damp and mould at the property.
Southern Housing Group Limited (202122289)
The complaint is about the landlord’s handling of: The resident’s reports of a flood in the property; the associated request for compensation for damaged belongings, and; the formal complaint.