Slough Borough Council (202113255)
The complaint is about the landlord’s handling of: Repairs following a water leak affecting the resident’s property. Communication and the associated complaint.
Decisions
Our decisions are published as part of our commitment to being open and transparent. The decisions are anonymised so residents’ names are not used, but landlords are named. The decisions date from December 2020, and are published 3 months after the final decision date. In some cases, we may decide not to publish a decision if it is not in the resident’s or landlord’s interest or the resident’s anonymity may be compromised. You can read more in our guidance on decisions.
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Tower Hamlets Council (202221997)
This complaint is about the landlord’s handling of a suspected leak in the resident’s property. The resident has also made allegations about: The landlord’s handling of their personal information. Harassment. Discrimination. Breaches of the Human Rights Act 1998.
Trident Housing Association Limited (202108599)
The complaint is about the landlord’s: Handling of repairs to the resident’s property. Decision not to reimburse the resident for expenses incurred carrying out works to the property. Complaint handling.
Abri Group Limited (202218106)
The complaint is about the landlord’s handling of reports that the resident was unable to use her parking space.
Brentwood Borough Council (202223856)
The complaint is about the landlord’s response to the resident’s report of its contractors entering her property unannounced.
Clarion Housing Association Limited (202122885)
The complaint is about the landlord’s actions following its dislodging of a BT cable affecting the resident’s property.
Guinness Housing Association Limited (202207927)
The complaint is about the landlord’s response to the resident’s reports of a structure built over the patio of a neighbouring property.
Hammersmith and Fulham Council (202211844)
The complaint is about the landlord’s: Handling of repairs to the resident’s floor, and; Complaint handling.
Hyde Housing Association Limited (202204816)
The complaint is about: The landlord’s handling of the resident’s reports of damp and mould following a leak, and her subsequent request for compensation. The landlord’s handling of the associated complaint.
London Borough of Barnet (202202606)
The complaint is about the landlord’s: handling of repairs to the resident’s front door; response to the resident’s request to renew the bathroom; complaint’s handling.