Hammersmith and Fulham Council (202341757)
The complaint is about: the landlord’s response to the resident’s reports of damp and mould. the landlord’s handling of the associated complaint.
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
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Haringey London Borough Council (202232465)
This complaint is about the landlord’s response to the resident’s reports of a roofing issue, and subsequent water ingress, damp, and mould, in the property.
Incommunities Limited (202234772)
The complaint is about the landlord's handling of the resident’s reports of noise nuisance.
London & Quadrant Housing Trust (L&Q) (202316685)
The complaint is about the landlord’s handling of anti-social behaviour (ASB) reported by the resident. The Ombudsman has also investigated the landlord’s complaint handling.
London Borough of Brent (202233923)
The complaint is about the landlord’s handling of the resident’s: Reports of damp within his property. Associated complaint.
London Borough of Ealing (202231142)
The complaint is about the landlord’s: Handling of reported damp and mould at the property. Handling of the resident’s request to be rehomed
Luton Borough Council (202337343)
The complaint is about the landlord’s handling of the resident’s: request to be rehoused. reports of damp and mould. We have also considered the landlord’s: record keeping. complaint handling.
Magenta Living (202322785)
The complaint concerns the landlord’s: Administration of the resident’s rent account. The related complaint.
Manchester City Council (202303266)
The complaint is about the landlord’s response to the resident’s: Reports of damp and mould, and associated outstanding repairs; Complaint. This reports has also assessed the landlord’s record keeping.
One Housing Group Limited (202215178)
The complaint is about the landlord’s management of the resident’s rent and service charge account.