GreenSquareAccord Limited (202302023)
The complaint is about the landlord’s handling of the resident’s concerns that fencing has been installed over the boundary line of the property.
Decisions
Our decisions are published as part of our commitment to being open and transparent. The decisions are anonymised so residents’ names are not used, but landlords are named. The decisions date from December 2020, and are published 3 months after the final decision date. In some cases, we may decide not to publish a decision if it is not in the resident’s or landlord’s interest or the resident’s anonymity may be compromised. You can read more in our guidance on decisions.
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Hammersmith and Fulham Council (202202336)
The complaint is about: The landlord’s handling of the resident’s reports of repairs. The landlord’s complaint handling which the Ombudsman has also considered as part of this investigation.
Hammersmith and Fulham Council (202221605)
The complaint is about the landlords handling of the: Leaseholder’s reports of a leak in the property. The associated complaint.
Haringey London Borough Council (202108819)
The complaint is about: The landlords response to the resident’s reports of repair to his property. The landlords response to the resident’s concerns of its use of the sinking fund.
Hexagon Housing Association Limited (202100259)
The complaint is about the landlord's handling of the resident’s reports of anti-social behaviour.
Hexagon Housing Association Limited (202210306)
The complaint is about the landlord’s handling of the resident’s: Reports of repairs needed to her balcony. Complaint.
Home Group Limited (202233674)
The complaint is about the: Landlord’s handling of the resident’s request for a parking space. Landlord’s handling of the repair to the communal ceiling outside the resident’s property. Landlord’s response to the resident’s concern regarding the standard of grounds maintenance and communal repairs. The Ombudsman has also considered the landlord’s complaint handling.
Housing For Women (202225916)
The complaint is about the landlord’s handling of replacement flooring in the resident’s property following a flood. This Service has also investigated the landlord’s: Complaint handling. Record keeping.
Hyde Housing Association Limited (202127492)
The complaint is about. The residents request for compensation for damaged personal items. The landlords response to the residents reports of water ingress into his property. The landlords response to the residents concerns regarding staff conduct. This service has also considered the landlords complaint handling.
Islington Council (202210743)
The complaint is about the landlord’s handling of the resident’s rent account.