Clarion Housing Association Limited (202315910)
This complaint is about the landlord’s handling of the resident’s reports of: Damp and mould in her home. Excessive cold in her home.
Decisions
Our decisions are published as part of our commitment to being open and transparent. The decisions are anonymised so residents’ names are not used, but landlords are named. The decisions date from December 2020, and are published 3 months after the final decision date. In some cases, we may decide not to publish a decision if it is not in the resident’s or landlord’s interest or the resident’s anonymity may be compromised. You can read more in our guidance on decisions.
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Curo Places Limited (202324124)
This complaint is about the landlord’s: Response to the resident’s reports of leaks, damp, and mould. Complaint handling.
East Riding of Yorkshire Council (202320710)
The complaint is about the landlord’s handling of the resident’s reports concerning: Antisocial behaviour (ASB) by a neighbour. Damp and mould. The standard of communal cleaning. Leaking gutters. The Maintenance of trees and pigeons. The Service has also considered the landlord’s: Complaint handling. Record keeping.
ForHousing Limited (202306484)
The resident’s complaint is about the landlord’s: Response to the resident’s reports of damp and mould, including a temporary decant; Handling of the associated complaint.
Hammersmith and Fulham Council (202231833)
The resident’s complaint is about: The landlord’s response to concerns about the condition of the resident’s property when his tenancy commenced. The landlord’s handling of the resident’s complaint.
Hammersmith and Fulham Council (202234317)
The resident’s complaint is about the landlord’s handling of repairs to the windows in her home.
Hexagon Housing Association Limited (202229905)
The complaint is about the landlord’s response to: The resident’s reports of repairs required when she moved into the property. The associated formal complaint.
Hyde Housing Association Limited (202218277)
The complaint is about the landlord’s handling of the resident’s: Various repairs. Request to have gas central heating installed. Formal complaint.
Incommunities Limited (202313922)
The complaint is about the landlord's handling of the resident’s reports of unreasonable levels of noise from the floorboards in the property above.
Kirklees Council (202234428)
This complaint is about the landlord’s response to the resident’s complaint about its handling of asbestos in her home.