A2Dominion Housing Group Limited (202340173)
The complaint is about: The landlord’s response to reports of damp and mould. The associated complaint handling. The Ombudsman has also considered the landlord’s record keeping.
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
Loading...
A2Dominion Housing Group Limited (202342967)
This complaint is about the landlord’s handling of: The resident's reports that scaffolding, window design and inadequate radiators caused ventilation and heating problems and contributed to mould. The resident's health and safety concerns in returning to her property from temporary accommodation. The resident’s concerns that exposure to dust on items returned from storage would cause an allergic reaction.
East Midlands Housing Group Limited (202311856)
The complaint is about: The landlord’s handling of a leak. The landlord’s handling of damp and mould. The landlord’s offer of compensation. The Ombudsman has also considered the landlords complaint handling.
First Choice Homes Oldham Limited (202318258)
The complaint is about the landlord’s handling of the resident’s concerns about a neighbour’s dog.
Gateshead Metropolitan Borough Council (202315737)
The complaint is about the landlord’s handling of: The resident’s request under the Freedom of Information Act 2000. The resident’s reports of leaks, damp, and mould in the property. The landlord’s complaint handling has also been considered.
GreenSquareAccord Limited (202226726)
The complaint is about the landlord’s handling of the resident’s: Reports of antisocial behaviour (ASB) caused by a neighbour. Associated complaint.
Hyde Housing Association Limited (202410454)
The landlord’s handling of the resident’s reports of anti social behaviour (ASB).
Jigsaw Homes Group Limited (202319303)
The complaint is about the landlord's handling of the resident's reports of a neighbour storing bulky items in the communal garden.
Karibu Community Homes Limited (202317421)
The complaint is about the landlord’s handling of an ant infestation.
Leeds City Council (202324820)
REPORT COMPLAINT 202324820 Leeds City Council 20 February 2025 Our approach The Housing Ombudsman’s approach to investigating and determining complaints is to decide what is fair in all the circumstances of the case. […]