A2Dominion Housing Group Limited (202437727)
The complaint is about the landlord’s handling of a roof leak at the resident’s property.
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
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Clarion Housing Association Limited (202419302)
This complaint is about the landlord’s: Refusal of the resident’s request for permission to install solar panels. Handling of the associated complaint.
Estuary Housing Association Limited (202331300)
REPORT COMPLAINT 202331300 Estuary Housing Association Limited 15 July 2025 Our approach The Housing Ombudsman’s approach to investigating and determining complaints is to decide what is fair in all the circumstances of the […]
Habinteg Housing Association Limited (202323678)
The complaint is about the landlord’s response to the resident’s: Request for a smoke test to establish how cooking fumes were entering the property. Concerns raised regarding the landlord’s management of asbestos within her property. Concerns raised regarding her fences at the property. Concerns raised about her health and wellbeing due to noise from the neighbouring property.
London & Quadrant Housing Trust (202409624)
The complaint is about the landlord’s handling of repairs to the resident’s windows. The Ombudsman has also investigated the landlord’s complaint handling.
London & Quadrant Housing Trust (202416492)
The complaint is about the landlord’s handling of: The resident’s reports of damp and mould and the associated repairs. The resident’s complaint.
London & Quadrant Housing Trust (202432159)
The complaint is about the landlord’s handling of reports of anti-social behaviour (ASB). The Ombudsman has also investigated the landlord’s complaint handling.
London Borough of Hackney (202322782)
The complaint is about the landlord's handling of the recovery of service charge arrears. We have also considered the landlord’s complaint handling.
London Borough of Lambeth (202433359)
The complaint is about the landlord’s handling of: A radiator repair. The associated complaint.
Southend on Sea City Council (202438044)
The complaint is about the landlord’s handling of reports of damp and mould.