Great Places Housing Association (202323017)
The complaint is about the landlord’s handling of the resident’s concerns a neighbour had installed a smart doorbell.
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
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Incommunities Limited (202324651)
This complaint is about the landlord’s response to the resident’s complaint about the time taken to restore her hot water supply.
London & Quadrant Housing Trust (202110693)
The complaint is about the landlord’s response to the resident's reports about antisocial behaviour (ASB).
London & Quadrant Housing Trust (L&Q) (202319234)
The complaint is about the landlord’s handling of: The resident’s disrepair claim, including the associated repairs. Repairs to the resident’s extractor fans. The resident’s complaint.
London Borough of Camden Council (202423527)
The complaint is about the landlord’s handling of the resident’s reports about: Leaks, damp and mould, and sink back surges. Anti social behaviour (ASB) from a neighbour.
London Borough of Islington (202325132)
This complaint is about how the landlord handled the resident’s repair requests. We have also considered how the landlord handled the resident’s complaint.
Metropolitan Thames Valley Housing (MTV) (202229887)
The complaint is about the landlord’s handling of: the resident’s reports of a leak in her bathroom and the associated damage to her flooring. the complaint and record keeping.
Metropolitan Thames Valley Housing (MTV) (202333543)
The complaint is about the landlord’s response to the resident’s request to remove a communal garden wall.
Onward Homes Limited (202425515)
The complaint is about the landlord’s handling of the resident’s: Reports of damp and mould. Complaint.
Orbit Housing Association Limited (202438573)
The complaint is about the landlord’s handling of the resident’s: Reports of antisocial behaviour (ASB) caused by a neighbour. Reports about overgrown bushes and required repairs to the side entrance gates.