Platform Housing Group Limited (202318118)
The complaint is about the landlord’s handling of the resident’s reports: His garden had been damaged. The hedges at the property were not being maintained.
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
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Southern Housing (202329127)
The complaint is about the landlord’s handling of the resident’s: Reports of leaks and outstanding repairs. Reports of pest infestation in the property. Reports of a burst kitchen pipe. Formal complaint.
Southern Housing (202331211)
The complaint concerns the landlord’s handling of repairs to the resident’s windows.
Southwark Council (202308022)
The complaint is about the landlord’s handling of the resident’s reports of hot water loss. We have also considered the landlord’s complaint handling.
Southwark Council (202429480)
The complaint is about the landlord’s handling of the resident’s: Reports of antisocial behaviour (ASB) Complaint
Stockport Homes Limited (202326007)
The complaint is about the landlord’s handling of the resident’s reports about the condition of her garden.
The Riverside Group Limited (202328178)
The complaint is about the landlord’s handling of the resident’s request for a different contractor to attend.
The Riverside Group Limited (202331736)
The complaint is about the landlord’s response to: The resident’s request for insulation. The associated complaint.
Thrive Homes Limited (202324757)
This complaint is about the landlord’s handling of: Repairs to the communal door entry system to the resident’s block. The resident’s reports of antisocial behaviour (ASB) by her neighbour.
A2Dominion Housing Group Limited (202324568)
The complaint is about the landlord’s handling of concerns about inadequate wall insulation.