We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
Decision Case ID 202428899 Decision type Investigation Landlord Home Group Limited Landlord type Housing Association Occupancy Secure Tenancy Date 24 November 2025 Background The resident lives in a 2 bedroom ground floor flat with […]
Decision Case ID 202338305 Decision type Investigation Landlord London & Quadrant Housing Trust Landlord type Housing Association Occupancy Assured Tenancy Date 24 November 2025 Background The resident lives in a top floor, 2-bedroom flat. She […]
Decision Case ID 202507040 Decision type Investigation Landlord London & Quadrant Housing Trust Landlord type Housing Association Occupancy Assured Tenancy Date 24 November 2025 Background The resident told the landlord she was experiencing anti social […]
Decision Case ID 202405151 Decision type Investigation Landlord London Borough of Croydon Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 24 November 2025 Background The resident says the landlord left […]
Decision Case ID 202423954 Decision type Investigation Landlord London Borough of Islington Landlord type Local Authority Occupancy Secure tenancy Date 24 November 2025 Background The resident lives in a 2 bedroom flat with her […]
Decision Case ID 202500618 Decision type Investigation Landlord London Borough of Lambeth Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 24 November 2025 Background The resident lives in a 1-bedroom […]
Decision Case ID 202415425 Decision type Investigation Landlord North Tyneside Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 24 November 2025 Background The property is a 1-bedroom ground-floor flat. The […]
Decision Case ID 202506976 Decision type Investigation Landlord North West Leicestershire District Council Landlord type Local Authority / ALMO or TMO Occupancy Secure tenant Date 24 November 2025 Background The resident has reported damp and […]
Decision Case ID 202334327 Decision type Investigation Landlord Notting Hill Genesis Landlord type Housing Association Occupancy Shared Ownership Date 24 November 2025 Background The resident purchased the lease for the property in February 2022. […]
Decision Case ID 202440604 Decision type Investigation Landlord Ocean Housing Limited Landlord type Housing Association Occupancy Assured Shorthold Tenancy Date 24 November 2025 Background At the time of the complaint, the resident lived in a […]