South Kesteven District Councill (202006324)
The complaint is about the landlord’s handling of a complaint made against him about anti-social behaviour (ASB). The complaint is also about the landlord’s complaint handling.
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
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Sovereign Housing Association Limited (202003404)
The complaints are about:
Waltham Forest Council (202008889)
The complaint concerns how the landlord handled the resident’s reports of antisocial behaviour (ASB) by a neighbour.
Barnet Council (202011365)
The complaint is about the landlord’s: handling of damage to the bathroom door; decision not to install/replace bedroom doors in the property.
BCP Council (201915205)
This complaint is about the landlord’s handling of the resident’s reports of anti-social behaviour (ASB).
Brighton Housing Trust (202000807)
The complaint is about the landlord’s response to the resident’s reports about the water installation at the property.
Bromsgrove District Housing Trust Limited (202010431)
The complaint is about: the landlord’s collection of rent relating to the property in March 2021; the amount of compensation offered in relation to a flooding incident in August 2020; the amount of compensation offered in relation to a second flooding incident in October 2020.
LiveWest Homes Limited (202002475)
The complaint is about the landlord’s response to the resident’s request to purchase her property:
Notting Hill Genesis (202001199)
The complaint is about: The landlord’s administration of the resident’s rent account. The landlord’s provision of service charge information. The landlord’s handling of the complaint.
Octavia Housing (202005125)
The resident complains about; a delayed repair to a window and the landlord’s subsequent offer of compensation; the landlord’s response to her concerns about bullying by a contractor, and; complaint handling.