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Decisions

Our decisions are published as part of our commitment to being open and transparent. The decisions are anonymised so residents’ names are not used, but landlords are named. The decisions date from December 2020, and are published 3 months after the final decision date. In some cases, we may decide not to publish a decision if it is not in the resident’s or landlord’s interest or the resident’s anonymity may be compromised. You can read more in our guidance on decisions.

Date

(date from format: mm/dd/yyyy)
(date to format: mm/dd/yyyy)

Landlord Name

Landlord type

Complaint Category

Outcome

Tenure

Orders

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Southwark Council (202314265)

The complaint is about the landlord’s: Handling of reports of damp and mould at the property. Response to reports of a damaged internal door. Handling of issues with the garden. Complaint handling.

Southwark Council (202417107)

The complaint is about the landlord’s: Response to the resident’s reports of repairs required to an external door. Response to the resident’s reports of a damaged fence. Complaint handling.

Sovereign Network Group (202430171)

The complaint is about the landlord’s responses to the resident’s: reports of a leak through around his living room window causing damp. associated complaint.

Teign Housing (202229529)

The complaint is about the landlord’s handling of: Reports of damp and mould. The associated formal complaint.

Harlow District Council (202411360)

The complaint is about the landlord’s handling of the resident’s: Reports about the standard of cleanliness in communal areas outside his property. Associated complaint.