Hyde Housing Association Limited (201909034)
The complaint concerns the level and reasonableness of the service charges.
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
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London & Quadrant Housing Trust (202000245)
The complaint refers to: The landlord’s introduction of a communal caretaking service and service charge for this. The resident’s concerns about the level of service charge and her request for this to be removed. The resident’s concerns about the frequency and standard of service received. The landlord’s handling of the associated complaint.
Newham Council (202002206)
REPORT COMPLAINT 202002206 Newham Council 20 July 2021 Our approach What we can and cannot consider is called the Ombudsman’s jurisdiction and is governed by the Housing Ombudsman Scheme. The Ombudsman must determine whether a […]
Newlon Housing Trust (202004296)
The landlord’s handling of a reoccurring leak from the flat above the resident’s property.
Notting Hill Genesis (202002474)
The complaint is about the landlord’s: response to the resident’s reports of a leak at his property and the subsequent damage that occurred; advice regarding the resident’s application for consideration of medical grounds for his transfer application; response following missed appointments by its repair operatives; complaints handling.
Paragon Asra Housing Limited (202100556)
The complaint is about the landlord’s response to the resident’s concerns about the conduct of its staff and the issuing of a tenancy caution.
Peabody South East Limited (201911503)
The complaint concerns: The landlord’s handling of the resident’s reports of damp and cold in his home. The landlord’s complaints handling.
Yorkshire Housing Limited (202011704)
The resident’s complaint is about the level of rent they are being charged.
Barnet Council (202012764)
The landlord’s handling of the resident’s reports of fly infestation at their property.
Cheshire Peaks & Plains Housing Trust (202010792)
The complaint is regarding: The landlord’s handling of the resident’s reports of anti-social behaviour (ASB). The landlord’s handling of ASB reports made against the resident. The landlord’s complaint handling.