We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
Decision Case ID 202500630 Decision type Investigation Landlord Notting Hill Genesis Landlord type Housing Association Occupancy Assured Tenancy Date 27 May 2026 Background The resident reported a leak to the landlord. The resident then made […]
Decision Case ID 202418031 Decision type Investigation Landlord Peabody Trust Landlord type Housing Association Occupancy Leaseholder Date 27 May 2026 Background The landlord sent the resident a section 20B service charge notice on 28 […]
Decision Case ID 202410508 Decision type Investigation Landlord Southwark Council Landlord type Local Authority / ALMO or TMO Occupancy Introductory Tenancy Date 27 May 2026 Background The tenancy started on 28 August 2023. In […]
Decision Case ID 202408355 Decision type Investigation Landlord Sovereign Network Group Landlord type Housing Association Occupancy Assured Tenancy Date 27 May 2026 Background The resident paid for an additional gate key fob, which was […]
Decision Case ID 202502075 Decision type Investigation Landlord Vivid Housing Limited Landlord type Housing Association Occupancy Shared Ownership Date 27 May 2026 Background The resident bought a new-build flat in 2023. In summer 2024 […]
Decision Case ID 202410392 Decision type Investigation Landlord A2Dominion Housing Group Limited Landlord type Housing Association Occupancy Assured Tenancy Date 26 May 2026 Background The landlord carried out a kitchen and bathroom refit scheme, […]
Decision Case ID 202534120 Decision type Investigation Landlord B3 Living Limited Landlord type Housing Association Occupancy Assured Tenancy Date 26 August 2026 Background During August 2023 the resident’s bedroom ceiling collapsed. The landlord carried […]
Decision Case ID 202540715 Decision type Jurisdiction Landlord Bromsgrove District Housing Trust Limited Landlord type Housing Association Occupancy Assured Tenancy Date 26 May 2026 Background The resident had building work carried out for an […]
Decision Case ID 202347433 Decision type Investigation Landlord London & Quadrant Housing Trust Landlord type Housing Association Occupancy Assured Tenancy Date 26 May 2026 Background The landlord is the leaseholder of the flat, which is […]
Decision Case ID 202429579 Decision type Investigation Landlord London Borough of Camden Council Landlord type Local Authority Occupancy Leaseholder Date 26 May 2026 Background The leaseholder let her ground floor flat to her son […]