Decisions

We publish decisions as part of our commitment to being open and transparent.

Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.

In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.

Date

Date from (mm/dd/yyyy)

February 2020

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Date to (mm/dd/yyyy)

February 2020

Su	Mo	Tu	We	Th	Fr	Sa
						1
2	3	4	5	6	7	8
9	10	11	12	13	14	15
16	17	18	19	20	21	22
23	24	25	26	27	28	29
30	31

Landlord Name

Type landlord name

Landlord type

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Complaint Category

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Outcome

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Tenure

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Orders

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The Guinness Partnership Limited (202006419)

The complaint is about the landlord’s response to a dispute over the maintenance of the garden area in the front of the resident’s property.

Vale of Aylesbury Housing Trust Limited (201912723)

This complaint is about:

Wiltshire Council (202105591)

The complaint is about the landlord’s: handling of the leaseholder’s reports of a leak into the ceiling of her storage area. response to the leaseholder’s request for repairs or compensation to cover the resulting damage to her property.

Anchor Hanover Group (202014722)

The complaint is about the landlords handling of the residents reports of: The level of service charge at the property. The landlord’s complaint handling.

Birmingham City Council (202005140)

The complaint is about the landlord’s response to the resident’s reports of: Anti-social behaviour (ASB) at the property. The landlord’s complaint handling.

Haringey Council (202007715)

This complaint is about the landlord’s handling of: kitchen upgrade works to the resident’s property; the resident’s reports of repairs needed to her property; the related complaint.