Sovereign Living Limited (202008903)
The complaint is about the landlord’s handling of boiler repairs at the property.
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
Loading...
The Riverside Group Limited (202012509)
REPORT COMPLAINT 202012509 The Riverside Group Limited 29 September 2021 Our approach The Housing Ombudsman’s approach to investigating and determining complaints is to decide what is fair in all the circumstances of the case. This […]
LiveWest Homes Limited (202001044)
This complaint is about the landlord’s handling of: the resident’s reports of damp in the property; concerns raised by the resident about asbestos in the property; property insulation works; the related complaint.
LiveWest Homes Limited (202104369)
The complaint is about: The landlord’s handling of the resident’s reports of antisocial behaviour (ASB) from a neighbour (neighbour A). The effect of the ASB on the resident’s health.
One Manchester Limited (201913776)
The complaint is about the landlord’s response to the resident’s reports of repair issues at his property including a leak, mould, and issues with the ventilation system.
The Guinness Partnership Limited (202006419)
The complaint is about the landlord’s response to a dispute over the maintenance of the garden area in the front of the resident’s property.
Vale of Aylesbury Housing Trust Limited (201912723)
This complaint is about:
Wiltshire Council (202105591)
The complaint is about the landlord’s: handling of the leaseholder’s reports of a leak into the ceiling of her storage area. response to the leaseholder’s request for repairs or compensation to cover the resulting damage to her property.
Anchor Hanover Group (202014722)
The complaint is about the landlords handling of the residents reports of: The level of service charge at the property. The landlord’s complaint handling.
Birmingham City Council (202005140)
The complaint is about the landlord’s response to the resident’s reports of: Anti-social behaviour (ASB) at the property. The landlord’s complaint handling.