Richmond Housing Partnership Limited (202004009)
This complaint is about the landlord’s handling of the resident’s reports of noise related ASB by her neighbour.
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
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Rochdale Boroughwide Housing Limited (202100919)
The complaint is about the landlord’s handling of repairs following leaks in the resident’s home.
The Guinness Partnership Limited (202102353)
The complaint is about the landlord’s handling of redecoration work to the resident’s hallway.
Vivid Housing Limited (202100151)
REPORT COMPLAINT 202100151 Vivid Housing Limited 10 November 2021 Our approach The Housing Ombudsman’s approach to investigating and determining complaints is to decide what is fair in all the circumstances of the case. This is […]
Clarion Housing Association Limited (202009298)
This complaint is about the landlord’s handling of the resident’s reports of antisocial behaviour (ASB) noise nuisance.
Leeds City Council (202007388)
The complaint is about the landlord’s response to the resident’s request for repairs at the property.
London & Quadrant Housing Trust (202014974)
The complaint is about: The landlord’s handling of the resident’s application for re-housing. The landlord’s associated complaint handling. The landlord changing its housing allocation policy.
Ocean Housing Limited (202015720)
The complaint is regarding the landlord’s: Handling of repairs to the resident’s loft and chimney. Response to the resident’s concerns about the works it carried out, in relation to asbestos and building and safety regulation. Response to the resident’s concerns over damage caused to her personal belongings. Handling of the resident’s complaint and its complaint procedures.
Sanctuary Housing Association (202016572)
The complaint concerns how the landlord dealt with the resident’s reports of antisocial behaviour (ASB) and noise nuisance: Prior to December 2019. From December 2019 onwards.
Clarion Housing Association Limited (202108504)
The complaint is about the landlord's response to the resident’s concerns regarding the condition of the property’s back door and the landlord’s handling of the associated formal complaint.