Hyde Housing Association Limited (201913411)
The complaint is about: The landlord's handling of the resident's Right to Buy (RTB) application. The landlord’s associated complaint handling.
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
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One Housing Group Limited (202007192)
The complaint concerns: the landlord response’ to the resident’s reports of a water leak from the bathroom ceiling in the property. The effect of the ongoing issue of the water leak on the health of the resident. the landlord’s response to the resident’s reports of a strong odour present in the property.
Waltham Forest Council (202002130)
The complaint is about the landlord’s: Implementation of reasonable adjustments. Handling of the resident's reports of antisocial behaviour (ASB). Communication with the resident. Handling of the associated complaint.
A2Dominion Housing Group Limited (201908032)
The complaint is about: The landlord’s response to the resident’s request for rehousing. The landlord’s complaint handling.
Anchor Hanover Group (202009169)
The resident complained about the landlord’s: response to his concern about insufficient compartmentalisation within the building to prevent transmission of smells and smoke into his property and communal areas. handling of his associated complaint.
Birmingham City Council (202006376)
The complaint concerns: the landlord’s handling of the resident’s reports of outstanding repairs in her property. the impact the condition of the property had on the resident’s health.
Camden Council (202004959)
The complaint is about: The landlord’s handling of reports of anti-social behaviour (ASB). The landlord’s response to reports of the lift being out of order. Complaint handling.
Gateshead Metropolitan Borough Council (201808064)
The complaint concerns the council’s response to reports of disrepair, a bug infestation, a smell in the property and antisocial behaviour.
Gateshead Metropolitan Borough Council (201910919)
The complaint concerns the landlord’s handling of the resident’s reports of noise disturbances from his neighbour’s property.
Hammersmith and Fulham Council (202009648)
The complaint is about the landlord’s response to reports of leaks from the resident’s toilet. The complaint is about the landlord’s response to the resident’s request for the installation of a new toilet.