Lambeth Council (202106326)
The complaint is about the landlord’s handling of the resident’s reports of damage to kitchen flooring and cold draughts from the kitchen and the bedroom windows.
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
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Lambeth Council (202115286)
The complaint is about the landlord’s handling of: Window repairs. The associated complaint.
Lewisham Council (202103310)
This complaint is about the landlord’s handling of external works to resolve a damp problem at the resident’s property.
Clarion Housing Association Limited (202108929)
The complaint is about the level of compensation that the landlord has offered to the resident for the delay in repairing a faulty external door that did not lock.
Ipswich Borough Council (202108079)
The complaint is about the landlord’s: response to the resident’s reports of Anti-Social Behaviour (ASB). handling of the complaint.
London & Quadrant Housing Trust (202110036)
The resident’s complaint was about: The landlord’s response to the resident’s request to sell his shared ownership property on the open market. The landlord’s complaint handling .
Six Town Housing Limited (202103076)
The complaint is about the landlord’s handling of the resident’s report about the conduct of a contractor that attended her property.
Westward Housing Group Limited (202117711)
The complaint is about: The landlord’s handling of the resident’s reports of damp and mould. The landlord’s complaints handling.
Barking and Dagenham Council (202119265)
The complaint is about the landlord’s handling of the resident’s request: To install fencing and internal doors at her property. To reimburse her for the cost of removing rubbish from the garden.
Catalyst Housing Limited (202121479)
The complaint is about: The landlord’s handling of the resident’s reports regarding noise nuisance and trip hazards from its lack of repairs and maintenance to communal guttering. The landlord’s handling of the associated complaint and record keeping.