Stonewater Limited (201903301)
The resident complains about:
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
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Brentwood Borough Council (202002909)
The complaint is about the landlord’s response to the resident’s application for disability adaptations to her property.
Hammersmith and Fulham Council (201914426)
The complaint is about the landlord’s handling of:
London & Quadrant H T (202003138)
The complaint is about: the level of compensation offered by the landlord for its response to the resident’s report of a bad odour from her sink and bathroom drainage the landlord’s handling of the associated complaint the level of compensation offered by the landlord for the handling of an increase to the resident’s rent.
Network Homes Limited (201812288)
The complaint is about:
Notting Hill Genesis (202007231)
REPORT COMPLAINT 202007231 Notting Hill Genesis 24 December 2020 Our approach What we can and cannot consider is called the Ombudsman’s jurisdiction and is governed by the Housing Ombudsman […]
Stoke-on-Trent City Council (202003436)
The complaint is about the landlord’s response to the resident’s reports of boundary issues between the resident’s and her neighbour’s properties.
Birmingham City Council (201915607)
The complaint is about the level of service charge for major works.
Camden Council (201912173)
The Complaint is about the landlord’s response to residents’ reports about:
Catalyst Housing Limited (202005511)
The complaint is about the landlord’s response to the resident’s request to be reimbursed for personal possessions which were damaged following a burst pipe at the property.