Wandsworth Council (202010348)
The complaint is about: The landlord’s handling of the resident’s complaint in 2020 about outstanding repairs. The resident’s dispute of some of her service charges.
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
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Birmingham City Council (202011984)
The complaint is about the landlord’s handling of the resident’s reports of blocked toilets.
Clarion Housing Association Limited (202100303)
The landlord’s response to the resident’s reports of reoccurring roof leak.
Connexus Homes Limited (202007836)
The complaint is about the landlord’s handling of the resident’s tenancy sign-up.
Croydon Council (202012506)
The complaint is about the landlord’s response to the resident’s reports of: Anti-social behaviour (ASB) at the property. The condition of the neighbour’s trees and vegetation.
Newlon Housing Trust (202108218)
The complaint concerns the landlord's response to the resident’s request to amend the terms of their tenancy concerning succession rights.
Sanctuary Housing Association (202104708)
The complaint is about: The landlord’s handling of repairs to the resident’s kitchen and bathroom. The level of compensation offered in response to the resident’s reports of damp and mould.
Clarion Housing Association Limited (202102565)
The complaint is about the landlord’s: handling of the resident’s request for repairs to his bedroom radiator. associated complaint handling.
Cottsway Housing Association Limited (202002051)
This complaint is about the landlord’s handling of the resident’s reports of mould growth in his property.
Hyde Housing Association Limited (202100704)
The complaint is about the landlord’s response to the resident’s concerns over the heating system in his property.