A2Dominion Housing Options Limited (202004155)
This complaint is about the landlord’s handling of: the resident’s reports of fence repairs; the resident’s reports of damage to her carpet; the related complaint.
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
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Cobalt Housing Limited (202009114)
The complaint is regarding the landlord’s handling of: The resident’s reports of various repairs required to the property. The resident’s reports about the conduct of operatives visiting the property.
Longhurst Group Limited (202001266)
The complaint is about the landlord’s response to: The resident’s request to bring forward the planned replacement of her bathroom. The resident’s reported concerns about the condition of her bathroom. Complaint handling.
Optivo (202014522)
The complaint is about the level of compensation offered by the landlord for its handling of repairs following a leak.
A2Dominion Housing Group Limited (202007051)
The complaint is about the residents request for the landlord to remove rubbish from her garden which had been concealed behind a fence by the previous tenant.
Bromford Housing Association Limited (202001208)
The complaint is about the landlord’s handling of the resident’s: reports of anti-social behaviour (ASB) and harassment; associated formal complaint.
Homes Plus Limited (previously ,South Staffordshire Housing Association) (202008274)
The complaint is about the landlord’s handling of reports of mould in the property. The complaint is also about the landlord’s handling of the complaint.
Newham Council (201907092)
The complaint is about: the landlord’s handling of repairs to the resident’s bathroom. the landlord’s complaints handling.
Peabody Trust 2018 (202005275)
This complaint is about the landlord’s handling of the resident’s reports of anti-social behaviour (ASB).
Plus Dane Housing Limited (202007788)
The complaint concerns the landlord’s response to the instatement of service charges for garden maintenance.