Wandsworth Council (202006209)
The complaint is about the landlord’s proposed decision to install a particular type of sprinkler system in sheltered accommodation in the borough.
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
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Arun District Council (202001255)
The complaint is about the landlord’s handling of the resident’s: Reports of leaks to his garage roof and shed downpipe. Reports of overflowing gutters, and the wrong repair to his balcony. Subsequent complaint handling.
Broadacres Housing Association Limited (202002804)
This complaint is about the landlord’s response to the resident’s reports of anti-social behaviour (‘ASB’) by her neighbours. The report will also address the landlord’s handling of the complaint.
Clarion Housing Association Limited (202008803)
This complaint is about the landlord handling of a refund on the resident’s rent account.
Hyde Housing Association Limited (201912702)
The complaint is about the landlord’s:
Lambeth Council (201812140)
The complaint is about the landlord’s response to the resident’s reports of noise nuisance from his upstairs neighbour.
Leicester City Council (202012354)
The complaint is about the landlord’s response to the resident’s: reports of multiple repair issues at her property, including: skirting boards; bedroom door; bedroom ceiling; asbestos; mould; external guttering; kitchen electrical wiring; kitchen cupboards; bathroom window handle; request for information about the allocation of property to another tenant.
London Borough of Hackney (202000798)
The resident complains about how the landlord handled reports of problems with the heating and hot water in the property and the level of compensation offered for the distress and inconvenience caused.
Metropolitan Housing Trust Limited (202010100)
The complaint refers to: The landlord’s administration of the resident’s rent account.
Nottingham City Homes (201916141)
The complaint is about the landlord's handling of repairs to the resident's property, the resident's requests for compensation and the landlord's handling of the complaint.