Catalyst Housing Limited (202003309)
The complaint is about the landlord’s response to the resident’s request to provide form EWS1 for the building which the property is situated in.
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
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Community Gateway Association Limited (202002560)
The complaint is about the landlord’s: Handling of the annual gas safety inspection at the resident’s property during the Covid-19 pandemic; Handling of an asbestos survey at the resident’s property during the Covid-19 pandemic; Complaint handling.
Great Places Housing Group Limited (201913746)
The complaint is about the landlord’s handling of the resident’s: reports of noise nuisance; associated formal complaint.
Haringey Council (202005551)
REPORT COMPLAINT 202005551 Haringey Council 29 March 2021 Our approach The Housing Ombudsman’s approach to investigating and determining complaints is to decide what is fair in all the circumstances of the case. This is set […]
Karbon Homes Limited (201906063)
The complaint is about the landlord’s: response to the resident's reports of noise transference handling of the associated complaint.
London & Quadrant Housing Trust (202000937)
The complaint is about the landlord’s response to the resident’s requests about: Additional security, lighting and CCTV following a burglary. Repairs to a window following a burglary.
Midland Heart Limited (202000360)
The complaint concerns the level of compensation offered to the resident following his reports of a pest infestation in his property.
North Tyneside Council (201915018)
This complaint is about the landlord’s handling of the resident’s reports of anti-social behaviour (ASB).
Orbit Group Limited (201912684)
The resident complained about the level of compensation the landlord offered in relation to its handling of repair works.
Peabody Trust 2018 (202001588)
The resident has complained that the landlord has offered insufficient compensation following a large leak and extensive, long term follow up repairs.