Victory Housing Trust (202205475)
The complaint is about the landlord’s handling of the allocation process for the property, particularly staff conduct, room dimensions, and its advice on refusal of an offer of a property.
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
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Wolverhampton City Council (202205867)
The complaint is about the landlord’s: response to the resident’s reports of repair issues in his bathroom; complaints handling.
Tower Hamlets Homes (202204302)
The complaint is about the landlord’s handling of repairs to the communal door entry/intercom system at the resident’s property.
Believe Housing Limited (202124486)
The complaint is about the landlord’s handling of the resident’s reports of antisocial behaviour by his neighbour.
East Midlands Housing Group Limited (202123570)
The complaint is about the landlord’s response to the resident’s reports of noise nuisance.
Habinteg Housing Association Limited (202201806)
The complaint is about: The landlord’s handling of the replacement of the resident’s kitchen. The landlord’s handling of the resident’s complaint.
Hyde Housing Association Limited (202121437)
The complaint is about: The landlord’s handling of repairs to the property, including the kitchen, bathroom and guttering. The landlord’s complaint handling.
Islington Council (202005765)
The complaint is about the landlord’s response to: The resident’s reports of antisocial behaviour (ASB) and noise disturbance. The priority awarded to the resident’s housing register application. The landlord’s handling of the resident’s request to be transferred.
London Borough of Barnet (202106502)
The resident’s complaint is about the landlord’s handling of repairs following her reports of concerns about structural and related issues at the property.
Notting Hill Genesis (202200330)
The complaint is about the landlord’s: Handling of the resident’s reports of issues with her bedroom windows. Complaint handling.