Peabody Trust (202014675)
The complaint concerns: the level of compensation offered to the resident following a water leak in his property the landlord’s handling of the resident’s reports of an ongoing water leak.
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
Loading...
Royal Borough of Kensington and Chelsea (202002742)
The complaint concerns: The landlord’s response to the resident’s complaint about repair issues. The landlord’s handling of historical issues and repairs.
Slough Borough Council (201817026)
The complaint is about the landlord’s: response to the resident’s reports about damp occurring in the bedrooms at her property; complaints handling.
The Riverside Group Limited (202017095)
The complaint concerns the landlord’s decision to decline the resident’s request for a fence to be installed at the back of the garden.
Metropolitan Housing Trust Limited (202011850)
The complaint is about the landlord’s handling of: Repairs to the communal lift. The resident’s complaint about the issue.
One Housing Group Limited (202015974)
The complaint concerns how the landlord responded to the resident’s reports of a water leak in the bathroom of the property.
One Vision Housing Limited (202015896)
The complaint concerns: The advice given to the resident by the landlord about his suitability for a property. The impact the landlord’s handling of the resident’s housing application had on his health.
Optivo (202003490)
The complaint is about the way the landlord has handled the resident’s reports of antisocial behaviour (ASB).
Peabody Trust (202003187)
The complaint is about the landlord’s handling of the resident’s complaint about the advice and support it gave her in relation to the sale of her property.
Portsmouth Rotary Housing Association Limited (201906869)
The complaint refers to the resident’s concerns about: The landlord’s decision to fund days out for its tenants. Fire alarm testing at the property. Staff conduct and professionalism.