Kingston upon Thames Council (202009426)
The complaint is about: The time taken to arrange/undertake the repairs reported, following the installation of the resident’s new boiler. The landlord's handling of the resident’s reports of a chip in the edge of the kitchen table. The landlord's operative arriving at the resident’s property earlier than expected. The landlord's decision not to install a bulldog radiator valve. The landlord's handling of the resident’s request to replace the boiler pipe boxing. The landlord's handling of the resident’s reports of black marks on several parts of the property. The landlord’s operative arriving at the resident’s property without the appropriate Personal Protective Equipment (PPE). The action taken by the landlord to repair the resident’s bannister.