The Riverside Group Limited (202017095)
The complaint concerns the landlord’s decision to decline the resident’s request for a fence to be installed at the back of the garden.
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
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Metropolitan Housing Trust Limited (202011850)
The complaint is about the landlord’s handling of: Repairs to the communal lift. The resident’s complaint about the issue.
One Housing Group Limited (202015974)
The complaint concerns how the landlord responded to the resident’s reports of a water leak in the bathroom of the property.
One Vision Housing Limited (202015896)
The complaint concerns: The advice given to the resident by the landlord about his suitability for a property. The impact the landlord’s handling of the resident’s housing application had on his health.
Optivo (202003490)
The complaint is about the way the landlord has handled the resident’s reports of antisocial behaviour (ASB).
Peabody Trust (202003187)
The complaint is about the landlord’s handling of the resident’s complaint about the advice and support it gave her in relation to the sale of her property.
Portsmouth Rotary Housing Association Limited (201906869)
The complaint refers to the resident’s concerns about: The landlord’s decision to fund days out for its tenants. Fire alarm testing at the property. Staff conduct and professionalism.
Southway Housing Trust (Manchester) Limited (202015797)
The complaint is about the landlord’s response to the resident’s claim for compensation for damage to his belongings, which the resident said was caused by the growth of mould in the property.
Tandridge District Council (202010455)
REPORT COMPLAINT 202010455 Tandridge District Council 21 June 2021 Our approach The Housing Ombudsman’s approach to investigating and determining complaints is to decide what is fair in all the circumstances of the case. This is […]
Teign Housing (202005333)
The complaint concerns the extent of repair and redecorating works offered by the landlord following a roof leak.