Stonewater Limited (202118293)
The resident complained about the landlord’s handling of: Repairs to the property reported in August 2021. Their request for a management transfer.
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
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The Riverside Group Limited (202201403)
The complaint is about the landlord’s handling of the repairs to the heating and hot water system, and the amount of compensation offered.
Trident Housing Association Limited (202105175)
REPORT COMPLAINT 202105175 Trident Housing Association Limited 28 February 2023 Our approach […]
Wandle Housing Association Limited (202125872)
The resident complains about how the landlord handled repairs at the property. The repairs include: Damp and mould. Repairs to the front door. Repairs to the ventilation system. Repairs to the heating system. Windows repairs. Electrical repairs.
Wandsworth Council (202122729)
The complaint is about the landlord’s handling of the resident’s reports of noise disturbance from Flat A. The landlord’s response to the related complaint
Westminster City Council (202125028)
The complaint is about the: Level of the service charge for a repair to a railing. Landlord’s compliance with the section 20 process. Landlord’s compliance with the terms of sale.
Westminster City Council (202212282)
This complaint is about: The compensation provided by the landlord to the resident following repeated heating and hot water repairs. The landlord’s handling of the resident’s complaint.
A2Dominion Housing Group Limited (202120246)
The complaint is about the landlord’s handling of: repairs to the resident’s bathroom. the resident’s complaint about the repairs.
Bristol City Council (202211056)
The complaint is about the landlord’s handling of the resident’s reports of antisocial behaviour (ASB) perpetrated by her neighbour.
Bromsgrove District Housing Trust Limited (202127870)
The complaint is about the landlord’s: handling of reports of historic damp and mould issues in the resident’s bathroom; handling of the resident’s request to be compensated for the cost of replacing their bathroom; communication regarding who is responsible for future repairs to the bathroom.