Sovereign Housing Association Limited (202115743)
The complaint concerns the resident’s belief that their former property was unsafe.
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
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WATMOS Community Homes (202125332)
The complaint is about the resident’s liability to pay for the cost of electricity used by the landlord when repairing empty properties.
Barking and Dagenham Council (202113031)
The Council’s decision to extend a controlled parking scheme to include the area where the resident lives.
ForHousing Limited (202111500)
The complaint is about the landlord’s handling of works to replace external doors and to remedy damp and mould in the resident’s property.
Guildford Borough Council (202123338)
The complaint concerns the landlord’s handling of reports of unacceptable behaviour made against the resident.
Hammersmith and Fulham Council (202010163)
The complaint is about the landlord’s handling of repair issues and the length of time taken to resolve this.
Hammersmith and Fulham Council (202118548)
The complaint is about the landlord’s handling of a leak and subsequent offer of compensation.
Karbon Homes Limited (202100441)
The complaint is about: The landlord’s handling of the resident’s request to investigate issues of noise transference at the property. The landlord’s associated complaint handling.
Leeds City Council (202119882)
The complaint is about the landlord’s response to the resident’s reports about the windows at the property.
Metropolitan Thames Valley Housing (202115012)
The complaint is about the landlord’s response to: