Decisions

We publish decisions as part of our commitment to being open and transparent.

Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.

In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.

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East End Homes Limited (202334186)

Decision Case ID 202334186 Decision type Investigation Landlord East End Homes Limited Landlord type Housing Association Occupancy Leaseholder Date 19 November 2025 Background The resident lives in a flat on the 4th floor of a […]

GreenSquareAccord Limited (202102715)

Decision Case ID 202102715 Decision type Investigation Landlord GreenSquareAccord Limited Landlord type Housing Association Occupancy Assured Date 19 November 2025 Background The resident lives in a house owned by the landlord. He has vulnerabilities including […]

Home Group Limited (202503748)

   Decision Case ID 202503748 Decision type Investigation Landlord Home Group Limited Landlord type Housing Association Occupancy Assured Tenancy Date 19 November 2025 Background The resident lives in the 2-bedroom property with his wife and […]

London & Quadrant Housing Trust (202333027)

Decision Case ID 202333027 Decision type Investigation Landlord London & Quadrant Housing Trust Landlord type Housing Association Occupancy Assured Shorthold Tenancy Date 19 November 2025 Background The resident was permanently rehoused in September 2025. The […]

London Borough of Camden Council (202335140)

  Decision Case ID 202335140 Decision type Investigation Landlord London Borough of Camden Council Landlord type Local Authority / ALMO or TMO Occupancy Leaseholder Date 19 November 2025 Background The resident is a leaseholder who […]

Manchester City Council (202505558)

  Decision Case ID 202505558 Decision type Investigation Landlord Manchester City Council Landlord type Local Authority / ALMO or TMO Occupancy Assured Tenancy Date 19 November 2025 Background The resident lives in a 1-bedroom property. […]

Milton Keynes City Council (202343176)

Decision Case ID 202343176 Decision type Investigation Landlord Milton Keynes Council Landlord type Local Authority Occupancy Secure Tenancy Date 19 November 2025 Background The resident lives in a ground floor flat within a block of […]

North Devon Homes (202432929)

Decision Case ID 202432929 Decision type Investigation Landlord North Devon Homes Landlord type Housing Association Occupancy Assured Tenancy Date 19 November 2025 Background The resident lives in the property, in a block of flats, which […]

Notting Hill Genesis (202447140)

  Decision Case ID 202447140 Decision type Investigation Landlord Notting Hill Genesis Landlord type Housing Association Occupancy Assured Tenancy Date 19 November 2025 Background The resident moved into the property in 2020. At the time […]

One Housing Group Limited (202411969)

  Decision Case ID 202411969 Decision type Investigation Landlord One Housing Group Limited Landlord type Housing Association Occupancy Assured Tenancy Date 19 November 2025 Background The resident lives in a 3-bedroom flat on the fourth […]