Hammersmith and Fulham Council (202122553)
The complaint is about the landlord’s handling of a repair to the resident’s boiler.
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
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Southwark Council (202016554)
The complaint concerns: The landlord’s handling of the resident’s noise nuisance reports. Related complaint handling.
Thames Valley Housing Association Limited (202117869)
The complaint is regarding the landlord’s handling of repairs in the resident’s property following his report of cracking and possible subsidence. This Service has also considered: How the landlord handled the resident’s complaint. The landlord’s record keeping.
The Guinness Partnership Limited (202114388)
The complaint is about the landlord’s response to the resident’s reports of anti-social behaviour (ASB).
Westminster City Council (202106357)
The complaint is regarding the landlord’s: Handling of the resident’s transfer application and application for medical priority on its housing register. Response to the resident’s repair reports, including damage caused by a leak, damp and mould and a pest infestation. Handling of a decant process.
A2Dominion Housing Group Limited (202112570)
The complaint is about the landlord’s handling of repairs to the resident’s windows.
Broxtowe Borough Council (202122100)
The complaint is about the landlord’s response to the resident’s reports about damp and mould in the property.
Camden Council (202119785)
The complaint is about the landlord’s response to the resident’s reports of blocked drains causing a flood on communal balconies.
Leeds City Council (202102384)
The complaint is about the landlord’s handling of the resident’s reports of damp and mould in the property.
Leeds City Council (202106891)
The complaint is about the landlord’s handling of the residents reports of damp and water ingress.