Hammersmith and Fulham Council (202113566)
The complaint is about the landlord’s response to the resident’s reports regarding her sink.
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
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Hammersmith and Fulham Council (202206648)
The complaint is about the landlord’s handling of the resident’s:: Report of a kitchen window leak. Report of a kitchen roof leak. associated complaint.
London & Quadrant Housing Trust (202120419)
The complaint is about the landlord’s response to reports of contractors entering the resident’s premises without permission.
London & Quadrant Housing Trust (202204225)
The complaint is about: the landlord’s handling of the resident’s request for large print communications from its contractors; the landlord’s handling of the complaint.
Origin Housing Limited (202205416)
The complaint is about: How the landlord handled the resident’s management transfer, specifically the reciprocal transfer through the local authority. The handling of the associated complaint.
Sanctuary Housing Association (202207322)
The complaint is about: The landlord’s response to the resident’s reports of bedbugs in his home. The landlord’s handling of the associated complaint.
The Riverside Group Limited (202210893)
The complaint is about the landlord’s handling of repairs to the gable end of the resident’s property.
Walsall Housing Group Limited (202203203)
The complaint is about the landlord’s: Response to reports of a leak from the property above. Handling of the associated complaint.
Waltham Forest Council (202210177)
The complaint is about the landlord’s handling of the resident’s reports of a faulty door entry system.
GreenSquareAccord Limited (202208247)
The complaint is about the landlord’s handling of the resident’s requests for flooring disability adaptations to her property and to be reimbursed for the cost of these to her.