Magenta Living (202121513)
The complaint is about the landlord’s response to the resident’s: reports of a boiler leak; request for a combination (combi) boiler.
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
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The Riverside Group Limited (202123850)
The complaint is about the landlord's response to the resident’s request for his garden fence to be replaced by it.
City of Doncaster Council (202005368)
The complaint is about the landlord’s decision to ask the resident to remove or reduce the height of their fence.
Cobalt Housing Limited (202124347)
The complaint is about the landlord’s handling of repairs to the resident’s patio doors.
Franklands Village Housing Association Limited (202124840)
The complaint is about the landlord’s decision to remove the resident’s porch enclosure and replace it with a canopy.
Notting Hill Genesis (202102134)
The complaint is about the landlord’s handling of the resident’s reports of noise nuisance.
Sovereign Housing Association Limited (202114767)
The complaint is about: The landlord’s handling of the resident’s reports of damp in the property. The landlord’s handling of the resident’s complaint.
Hackney Council (202106699)
The complaint is about the landlord’s handling of the resident’s reports of noise nuisance.
Home Group Limited (202111326)
The complaint is about the landlord’s handling of the resident’s concerns with the condition of his property.
London & Quadrant Housing Trust (202105951)
The complaint is about the landlord’s: Communication concerning fire safety issues in relation to the resident’s property. Complaints handling.