Harlow District Council (202124816)
The complaint is about the landlord’s decision to recharge the resident for rectifying a blockage in her kitchen sink.
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
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Housing For Women (202015827)
This complaint is about the landlord’s handling of: the resident’s reports of plumbing repairs and a leak into her hallway; the related complaint.
LiveWest Homes Limited (202112164)
The resident has complained about the landlord’s handling of: Reports of defects in the property. Concerns that the boundary to the site has allowed access to the property, and antisocial behaviour (ASB).
London & Quadrant Housing Trust (202014712)
The complaint is about the landlord’s response to the resident’s concerns about the block Right to Manage (RTM) company, an ‘estate separation agreement,’ and the impact on her lease.
London & Quadrant Housing Trust (202123742)
The complaint is about the landlord’s response to the resident’s reports about his front door.
Longhurst Group Limited (202111150)
The complaint is about: The landlord’s handling of the resident’s reports of noise and antisocial behaviour (ASB) from his neighbour. The landlord’s handling of the associated complaint.
Magenta Living (202125210)
The complaint concerns how the landlord handled the resident’s reports of a leak into his property.
Network Homes Limited (202100811)
The complaint concerns: The landlord’s handling of a leak into the property from upstairs. The landlord’s handling of the related complaint.
Newham Council (202107985)
The complaint is about the landlord’s response to the resident’s observations and queries, following the landlord’s Notices of Intention to enter into a Qualifying Long Term Agreement (‘QLTA’) for the Building Insurance Policy.
Newham Council (202113250)
The complaint is about: The landlord’s handling of the resident’s reports of damp and mould in his property. The landlord’s complaint handling.