Decisions

We publish decisions as part of our commitment to being open and transparent.

Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.

In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.

Loading...

Peabody Trust (202107901)

The complaint is about the landlord’s handling of: The repairs to the resident’s roof. The resident’s request for compensation.

Stroud District Council (202107955)

The resident’s complaint is about the landlord’s handling of the aftermath of an accident at the property- in particular the landlord’s communication with the resident and its handling of access to the property and possible damage.

Thurrock Council (202118463)

The complaint is about the information provided to the resident concerning a  repair which was charged to the resident.