Blackpool Council (202124721)
The complaint is about the landlords response to the resident’s: concerns about a risk marker placed on his tenancy file; reports of repair works to his boiler and plastering of his kitchen wall.
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
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Colchester Borough Council (202119755)
The complaint is about the landlord’s response to the resident’s reports of defective guttering causing a leak into her property.
East Riding of Yorkshire Council (202120030)
The complaint is about the landlord’s response to the resident’s reports of a pest infestation (sewer flies) in his property.
Habinteg Housing Association Limited (202008560)
The complaint is about the landlord’s: Response to the resident’s reports that her taps and shower were not working properly. Complaint handling.
Home Group Limited (202015188)
This complaint is about the landlord’s: Response the resident’s reports of various repairs to the property; Complaint handling.
Hyde Housing Association Limited (202121737)
REPORT COMPLAINT 202121737 Hyde Housing Association Limited 9 September 2022 Our approach The Housing Ombudsman’s approach to investigating and determining complaints is to decide what is fair in all the circumstances of the case. This […]
Islington Council (202118103)
The complaint is about: The landlord’s handling of repairs needed in the resident’s property as a result of damp and mould. The landlord’s handling of the associated complaint.
Kingston upon Hull City Council (202118928)
The complaint is about the landlord’s handling of the resident’s reports about excessive noise from the boiler.
Livv Housing Group (202125700)
The complaint concerns how the landlord: responded to the resident’s reports of a leak in the property. how it handled the associated repairs.
Westminster City Council (202125071)
The complaint is about the landlord's handling of the resident's reports of: contaminated water. a contractor bleeding in her property.