South Tyneside Council (202210397)
The complaint is about the landlord’s handling of the resident’s reports of antisocial behaviour (ASB).
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
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Leicester City Council (202108372)
This is about the resident’s complaint of unprofessional behaviour from the landlord’s housing officer.
London Borough of Hillingdon (202222294)
The complaint is about the landlord’s handling of the resident’s wet room installation and its refusal to offer compensation.
Metropolitan Thames Valley Housing (MTV) (202213920)
The complaint is about the landlord’s handling of: Faults with the resident’s toilets and her concerns about increased water usage and expense. The associated complaint.
Orbit Housing Association Limited (202216378)
The complaint concerns the landlord’s handling of: The resident’s reports of pests in the loft space of the property. The associated formal complaint into this matter.
Peabody Trust (202104206)
The complaint is about the landlord’s handling of the resident’s reports of verbal abuse and antisocial behaviour (ASB) from a neighbour. This Service has also considered the landlord’s complaint handling.
Southwark Council (202200137)
The complaint is about the response to the resident’s request to install a toilet upstairs in her property.
Wigan Metropolitan Borough Council (202217029)
The complaint is about the landlord’s handling of: The resident’s reports of damage caused by its contractors. The associated complaint.
Bromsgrove District Housing Trust Limited (202122741)
The complaint is about:
Clarion Housing Association Limited (202201201)
The complaint is about the landlord’s: Response to the resident’s request for compensation for damage to her decorations from various leaks in the property . Handling of the associated complaint.