Lambeth Council (202115650)
The complaint is about: The landlord’s handling of repairs to the resident’s property following leaks. The landlord’s complaint handling.
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
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Leicester City Council (202119277)
The complaint is about the landlord’s handling of the resident’s mutual exchange application.
Magenta Living (202208900)
The complaint is about the landlord’s: Response to the resident’s reports of damaged fences. Handling of the associated complaint.
One Manchester Limited (202123151)
The complaint is about the landlord's handling of the resident's reports of condensation, damp and mould and the resulting repairs undertaken.
Southern Housing Group Limited (202016267)
The complaint is about the landlord’s handing of: Repairs to the resident’s windows. The associated complaint.
Southwark Council (202122934)
The complaint is about the landlord’s handling of: The planned kitchen and bathroom replacement in the resident’s property. Repairs to the resident’s windows and fire door. The associated complaint.
Westminster City Council (202125720)
The complaint is about the landlord’s response to the resident’s reports of two leaks from the property above, which caused damage to her property and personal possessions.
Bolton at Home Limited (202126641)
The complaint is about the landlord’s handling of the resident’s reports of a leak in her bathroom.
Grand Union Housing Group Limited (202212586)
The complaint is about the landlord’s handling of the resident’s reports of no heating following the replacement of her boiler.
Lambeth Council (202204833)
The complaint is about the landlord’s: Response to the resident’s report of having no hot water or heating. Handling of the associated complaint.