Southwark Council (202204516)
The complaint is about the landlord’s handling of heating issues within the resident’s property, and the subsequent compensation offered.
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
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Tendring District Council (202213548)
The complaint is about the landlord's handling of the resident's concerns related to a boundary dispute and parking issue.
Tower Hamlets Homes (202121277)
The complaint is about the landlord’s response to the resident’s: Reports of damp and mould in the property. The related complaint.
Tower Hamlets Homes (202126064)
The complaint is about the landlord’s handling of: The resident’s reports of a neighbour’s CCTV installation. The residents reports of ASB by a neighbour. The Complaint handling.
Wandle Housing Association Limited (202214608)
The complaint is about the landlord’s handling of a bedroom window repair.
Birmingham City Council (202114358)
The complaint is about: The landlord’s: Response to the resident’s reports of noise. Complaint Handling.
Bristol City Council (202003586)
The complaint concerns how the landlord handled the resident’s reports of a neighbour installing sheds against a garden wall.
Clarion Housing Association Limited (202111476)
The complaint is about the landlord’s: handling of the resident’s report of antisocial behaviour (ASB); handling of the resident’s associated complaint.
Hammersmith and Fulham Council (202202428)
The complaint is about the landlord’s: response to the leaseholder's reports of multiple leaks into her property; complaints handling.
Hightown Housing Association Limited (202125333)
REPORT COMPLAINT 202125333 Hightown Housing Association Limited 26 June 2023 Our approach The Housing Ombudsman’s approach to investigating and determining complaints is to decide what is fair in all the circumstances of the […]