Decisions

We publish decisions as part of our commitment to being open and transparent.

Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.

In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.

Date

Date from (mm/dd/yyyy)

February 2020

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Date to (mm/dd/yyyy)

February 2020

Su	Mo	Tu	We	Th	Fr	Sa
						1
2	3	4	5	6	7	8
9	10	11	12	13	14	15
16	17	18	19	20	21	22
23	24	25	26	27	28	29
30	31

Landlord Name

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Landlord type

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Complaint Category

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Outcome

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Tenure

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Orders

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Lincolnshire Housing Partnership Limited (202108665)

The complaint is about; the landlord’s response to the resident’s reports of damp and mould. the landlord’s complaint handling.

London Borough of Enfield (202122007)

The resident complained about the landlord's handling of works in response to her reports of damp and mould in the property.

Newham Council (202208929)

This complaint is about the landlord’s handling of ongoing leaks in the resident’s home.

Nottingham Community Housing Association Limited (202122912)

This complaint is about the landlord’s response to the resident’s reports of noise disturbance and anti-social behaviour (ASB).

Orbit Group Limited (202105165)

This complaint is about the landlord’s: Response to a rat infestation; Complaint handling; Record keeping.

Peabody Trust (202101617)

This complaint is about the landlord’s response to: The resident’s concerns about the condition of the property when let. The resident’s request for an eye level oven in her kitchen.

Peabody Trust (202210669)

This complaint is about the landlord's response to the resident’s reports of a gas leak, and her concerns about its cause.

Poole Housing Partnership Ltd (202113794)

The complaint concerns: The landlord’s handling of the resident’s application for a disability adaption to the property. The related complaint.

Royal Borough of Kensington and Chelsea (202116667)

The complaint is about: The landlord’s response to the resident’s reports of damage to his mirror. The landlord’s response to the resident’s requests for storage whilst external works were carried out to the building. The landlord’s management of external works to the building.

Southwark Council (202200714)

The complaint is about: The landlord’s response to reports of leaks into the property. The landlord’s handling of the associated complaint.