The Riverside Group Limited (202210893)
The complaint is about the landlord’s handling of repairs to the gable end of the resident’s property.
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
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Walsall Housing Group Limited (202203203)
The complaint is about the landlord’s: Response to reports of a leak from the property above. Handling of the associated complaint.
Waltham Forest Council (202210177)
The complaint is about the landlord’s handling of the resident’s reports of a faulty door entry system.
GreenSquareAccord Limited (202208247)
The complaint is about the landlord’s handling of the resident’s requests for flooring disability adaptations to her property and to be reimbursed for the cost of these to her.
Network Homes Limited (202114258)
The complaint is about:
Sanctuary Housing Association (202207445)
The complaint is about the landlord’s handling of: The resident’s reports of damp and mould in her property. The associated complaint.
The Guinness Partnership Limited (202202262)
The complaint is about the landlord’s handling of: The resident’s report of a leak from the loft hatch in the communal area and the associated damage. The associated complaint.
Anchor Hanover Group (202118688)
The complaint is about the landlord’s handling of repairs to the resident’s bathroom and the level of compensation offered.
Citizen Housing (202201031)
The complaint is about the landlord’s response to the resident’s concerns regarding the conduct of its staff.
Citizen Housing (202202753)
The complaint is about the landlord’s handling of the resident’s request to be rehoused.