London & Quadrant Housing Trust (202523927)
The landlord’s stage 1 response was 6 working days late, but it apologised and informed the resident of the delay. The landlord met timescales at stage 2.
Decisions
We publish decisions as part of our commitment to being open and transparent.
Decision reports do not include residents’ names, but we name landlords. They date from December 2020, and we publish them 3 months after the final decision date.
In some cases, we will not publish a decision if it is not in the resident’s or landlord’s interest. Or if we will compromise the resident’s anonymity. You can read more in our guidance on decisions.
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London Borough of Brent (202505522)
Decision Case ID 202505522 Decision type Investigation Landlord London Borough of Brent Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 30 January 2026 Background The resident lives in a 2-bedroom […]
London Borough of Camden Council (202522015)
Decision Case ID 202522015 Decision type Investigation Landlord London Borough of Camden Council Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 30 January 2026 Background In April 2025, the resident […]
London Borough of Hammersmith and Fulham (202226285)
Decision Case ID 202226285 Decision type Investigation Landlord London Borough of Hammersmith and Fulham Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 30 January 2026 Background The resident lives in […]
London Borough of Hammersmith and Fulham (202521839)
Decision Case ID 202521839 Decision type Investigation Landlord London Borough of Hammersmith and Fulham Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 14 January 2026 Background The resident lives in […]
London Borough of Hounslow (202413509)
Decision Case ID 202413509 Decision type Investigation Landlord London Borough of Hounslow Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 22 January 2026 Background The landlord agreed to assign the […]
London Borough of Hounslow (202514414)
Decision Case ID 202514414 Decision type Investigation Landlord London Borough of Hounslow Landlord type Local Authority / ALMO or TMO Occupancy Secure tenant Date 30 January 2026 Background The resident occupies a 3-bedroom house. […]
London Borough of Lewisham (202417652)
Decision Case ID 202417652 Decision type Investigation Landlord London Borough of Lewisham Landlord type Local Authority / ALMO or TMO Occupancy Leaseholder Date 30 January 2026 Background The resident reported a leak and […]
London Borough of Wandsworth (202417719)
Decision Case ID 202417719 Decision type Investigation Landlord London Borough of Wandsworth Landlord type Local Authority / ALMO or TMO Occupancy Secure Tenancy Date 30 January 2026 Background The resident reported to her landlord […]
Metropolitan Thames Valley Housing (MTV) (202341046)
Decision Case ID 202341046 Decision type Investigation Landlord Metropolitan Thames Valley Housing (MTV) Landlord type Housing Association Occupancy Shared Ownership Date 30 January 2026 Background The resident complained that the landlord did not provide […]