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Watch the recordings from the Centre for Learning’s series of statutory Code webinars.
The Complaint Handling Code becomes statutory from 1 April 2024, meaning that landlords will be obliged by law to follow its requirements.
The Code aims to achieve best practice in complaint handling and ultimately to provide a better service to residents.
Watch the first of our recorded webinars on the new statutory Code, hosted by the Centre for Learning.
This is the recording for the webinar held for Local Authorities and ALMOs.
Watch the second of our recorded webinars on the new statutory Code, hosted by the Centre for Learning.
This is the recording for the webinar held for Housing Associations with over 1000 homes.
Watch the third of our recorded webinars on the new statutory Code, hosted by the Centre for Learning.
This is the recording for the webinar held for Co-operatives.
Watch the final of our recorded webinars on the new statutory Code, hosted by the Centre for Learning.
This is the recording for the webinar held for small landlords and Abbeyfields.
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