The Complaint Handling Code became statutory on 1 April 2024, requiring landlords to submit annual performance reports.
View our webinar recordings to prepare for complaint handling and service improvement reporting to help landlords meet their Code requirements.
Centre for Learning webinar
The Centre for Learning hosted a Statutory Code webinar on annual complaint handling and service improvement for landlords with over 1000 homes
The Centre for Learning hosted a Statutory Code webinar on annual complaint handling and service improvement for landlords with less than 1000 homes
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