Contact us

Housing Ombudsman Service
81 Aldwych

Please note that from 8 August 2016 our new address will be:

Housing Ombudsman Service
Exchange Tower
Harbour Exchange Square
E14 9GE

Our other contact details will stay the same. 

Telephone : 0300 111 3000 (lines are open Monday to Friday from 9:15 to 17:15)

Fax : 020 7831 1942

Email :

You can also follow us on LinkedIn.




If you would like to make a complaint, please visit the link below and use our online complaint form.

If you have a query or want to check something before making a complaint to us please call us on the above number.  We would welcome your call.