We are currently experiencing high call volumes.

If possible, please use our online complaint form or email info@housing-ombudsman.org.uk

Meet the Ombudsman events

The Housing Ombudsman wants to be open and accessible and engage widely with both residents and landlords to share knowledge and learning

Raising awareness of the Housing Ombudsman

Our 'Meet the Ombudsman' events, hosted by member landlords, are an important part of raising awareness and understanding of our service among residents. The events are held quarterly and offer residents a forum to directly ask the Ombudsman questions about the service and what we do.

The events are aligned with the publication of the Ombudsman’s quarterly Insight reports, which provide insight into our complaints data, a selection of case studies and key learning points, with a different regional focus each issue.

The Housing Ombudsman considers complaints from residents across all regions of England so we are keen to reach as many residents as possible by holding the events in a different region each time.

Upcoming 'Meet the Ombudsman' events

The first Meet the Ombudsman event was hosted by Gentoo in February 2021 and the Insight report published had a regional focus in the north of England. Events planned:

  • 8 September 2021, hosted by Cornwall Council
  • 24 November, hosted by CHP

If you are a member landlord and are interested in hosting one of our future events, please register your interest via: info@housing-ombudsman.org.uk. Please use 'Meet the Ombudsman events' in the email subject line.