Webinar on best practice for governing bodies

This webinar will discuss the critical role that Board members and councillors play in ensuring a positive complaints culture within their organisation. We will share some of the best practice we have seen, as well as outline our expectations of governing bodies and how complaints information can support them to improve service delivery.

The workshop will be delivered by Housing Ombudsman, Richard Blakeway together with our expert trainers, John Goodwin, Systemic Adjudicator and Dave Simmons, Sector Development Lead.

Register to attend

Date: 16 March 2022

Time: 10:30-11:30