Workshop
Dealing with cladding complaints: Key lessons for landlords
Our recent spotlight reports identified three key lessons for landlords in dealing with complaints about cladding to ensure that the impact on all residents is recognised.
While landlords have prioritised their remedial programmes based on the fire risk to residents, we found that residents’ individual circumstances are sometimes at risk of being lost because of the scale of the challenge facing landlords. The webinar will provide an opportunity for delegates to discuss key findings in the report and the actions for landlords.