Our new statutory Complaint Handling Code comes into effect from 1 April 2024 - find out more.

March newsletter out now

11 March 2022

The March issue of our e-newsletter is out now.

Newsletter image

The latest issue of our e-newsletter, Housing Ombudsman News, is out now providing news and updates about our service. In this issue:

  • First annual review of complaints
  • Complaint Handling Code strengthened
  • Three year corporate plan published
  • New podcast mailing list
  • Two severe maladministration findings for LB Lambeth
  • Severe maladministration finding for Haringey 
  • Insight report shows complaints continue to rise
  • New series of regional forums 
  • Training and events

You can read it online, or sign up to get the latest news straight to your inbox.